Payment Processing

Payment Model

Isnaad uses a flexible "pay-as-you-go" pricing model. This means you only pay for what you use, with no hidden fees or mandatory subscription plans.

How Pay-as-You-Go Works

Instead of paying upfront or a fixed monthly fee, you only pay for each delivery:

• Cost per order: A fixed fee for each shipping order Isnaad processes
• Additional fees: Optional services like customs clearance or special services
• Volume discounts: Automatic discounts based on monthly order volume

Billing Cycle

Invoices are issued regularly based on a specific cycle. Here's how it works:

Invoice Example

If you start using Isnaad on October 5th:

• First period: October 5-31
• First invoice: Issued on November 15
• Payment due: November 30

Viewing Invoices and Usage

You can view all your invoices and usage through your dashboard:

1. Log in to the Isnaad portal
2. Go to the "Invoices" or "Usage" section
3. View comprehensive details for each invoice
4. Download invoices as PDF files

Payment Methods

Isnaad accepts several secure and reliable payment methods:

Balance and Prepayment

You can add prepaid balance to your account to take advantage of additional benefits:

• Prepayment discounts: Get a discount percentage when paying prepaid balance
• Financial security: Avoid service interruption due to payment delays
• Better cash management: Better control over budget

Late Payment Policy

If you don't pay your invoice on time:

Invoice Management

For better control over your invoices:

Practical Steps

• Review your invoices monthly to ensure accuracy
• Keep a copy of all invoices for accounting purposes
• Contact us if you notice any errors
• Use alerts to avoid missing deadlines

Financial Support

If you have questions about your invoices or payments: